Shipping policy
2. SHIPPING POLICY
Last updated: [Insert Date]
Shipping Area
We currently ship only within Luxembourg.
Orders placed from outside Luxembourg may be cancelled.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time within Luxembourg:
2–4 business days
Delivery times may vary depending on logistics providers and seasonal demand.
Shipping Costs
Shipping costs are calculated during checkout and displayed before completing the order.
We may occasionally offer free shipping promotions.
Age Verification
As our products contain alcohol, customers must be at least 18 years old.
By placing an order you confirm that you meet the legal age requirement.
We reserve the right to cancel orders if age verification requirements are not met.
Damaged Packages
If your package arrives damaged:
-
Please contact us immediately at
contact@tamargin.com -
Provide photos of the damaged package and product.
We will review the case and offer a replacement or refund if appropriate.
Lost Shipments
If your order has not arrived within 7 business days, please contact our support team.